I mentioned Steve Bailey‘s excellent book Managing the Crowd: Rethinking Records Management for the Web 2.0 World at last nights gov2qld community of practice event.
It was published in 2008 and so is a little dated now, but the concepts and challenges faced by the records management community in the light of the meteoric rise in use of social media tools by government agencies – both internally and externally – is as relevant today as it was when first published.
As I mentioned last night, I spend half of my time in the world of Records and Information Managers (as Product Manager for Objective Corporation) and half of it in the world of Government 2.0 (as co-founder and coordinator of the gov2qld community of practice) and one of my desires is to facilitate a shared understanding of both communities in the challenges and opportunities of the other.
Steve’s book provides a perspective on Records Management that I believe is extremely useful for all those of us pushing ahead with Government 2.0 initiatives and an insight into the challenges that the records management teams face because of the vast increase in content production and new (and subtly different) content production channels that have emerged over the last few years.
I was going to write a review of the book but James Lappin at tfpl blog has done such a good job that I’ll just link to his, and recommend both it, and Steve’s book to both the records management community and the government 2.0 community.
(Incidentally, for those of you going to the InForum conference in Darwin later this year, Steve will be speaking at that event, as will gov2qld’s very own David Schulz and one of last night’s panelists Troy Pullen).